Privacy Policy
Last updated: August 5, 2026
This policy explains data processing for Freelanth's Free-only Public Beta, operated by Purrclaw Co., Ltd. as the data controller.
Data scope during the Free-only Public Beta
The current service does not offer marketplace payments, Escrow, refunds, payouts, paid subscriptions, or phone verification. We therefore do not request card or bank details for those transactions or send data to payment providers for marketplace payments.
1. Data we collect
- Account data such as email, display name, role, email-verification status, and password hashes
- Profile and portfolio information you choose to provide, such as images, biography, skills, and service area
- Usage content such as jobs, services, proposals, agreements, messages, files, deliveries, reviews, and reports
- Technical and security data such as IP address, device, browser, session, event logs, and abuse-prevention signals
- Legacy data or fields intended for features not currently enabled may be retained where necessary, but phone verification is not a requirement of the current Beta
2. How we use data
- Create and maintain accounts, verify email, and recover access
- Display profiles, jobs, and services according to publication settings and status
- Provide conversations, agreement records, work management, delivery, revisions, reviews, and reports
- Protect the service against spam, fraud, attacks, and policy violations
- Analyze and improve the service, answer support requests, and comply with law
3. Information visible to others
- Published profiles, display names, portfolios, jobs, services, and reviews may be publicly visible
- Conversation and agreement participants see information needed to communicate and coordinate work
- Email addresses, password data, sessions, and security logs should not be publicly displayed
- Do not place card details, OTP codes, passwords, identity documents, or bank details in messages or public fields
4. Sharing and processors
- We may use hosting, database, email, file-storage, analytics, and security providers as needed to operate the service
- We may disclose data with consent, when necessary to provide the service, or when required by law or a competent authority
- We do not sell personal data
- Payment providers are not used to process marketplace payments in the current Free-only Beta
5. Cookies and usage data
- We use cookies or similar technologies for sign-in, security, language, and essential website functionality
- Analytics or non-essential cookies are handled according to applicable settings and requirements
6. Security
- We use technical and organizational measures such as encrypted connections, password hashing, access controls, and event logging
- No system is completely secure. Use a unique password and report suspicious activity promptly
- These measures do not represent that every account has enabled 2FA or completed identity verification
7. Retention and deletion
- We retain data as needed for accounts, service delivery, security, dispute records, and legal obligations
- After account closure, we may delete or anonymize data, or retain limited information for legal, security, fraud-prevention, or third-party-rights reasons
- Retention periods vary by data type and applicable obligation
8. Your data rights
- Subject to the PDPA, you may have rights to access, correct, transfer, object to, restrict, withdraw consent for, or erase data under applicable conditions
- We may verify identity and will respond within the period required by law
- Send requests to privacy@freelanth.com. You may also complain to the relevant supervisory authority
9. Minors, changes, and contact
- The service is not intended for anyone under 18
- If this policy or service scope changes, especially when payments or phone verification are enabled, we will disclose the change and effective date as required
- Contact privacy@freelanth.com for privacy matters and support@freelanth.com for general support